ITSM

IT Service Management (ITSM) focuses on delivering IT services to meet business goals, optimizing IT processes.

ITOM

IT Operations Management (ITOM) ensures smooth IT operations by overseeing the infrastructure and processes.

CMDB

Configuration Management Database (CMDB) tracks and manages IT assets and services for better service delivery.

HRSD

Human Resource Service Delivery (HRSD) provides a streamlined approach for managing HR services and workflows.

GRC

Governance, Risk, and Compliance (GRC) helps organizations manage risks, ensure compliance, and align governance policies.

SECOPS

Security Operations (SECOPS) focuses on responding to and managing cybersecurity incidents.

SIR

Service Incident Response (SIR) helps resolve service disruptions and mitigate risks swiftly.